How to Improve HCAHPS Scores 

And Sustain that Improvement


CLARIFIRE HEALTH® Mobile Rounding Workflow

CLARIFIRE HEALTH provides a combination of innovative rounding technology and intelligent workflow - facilitating visibility into each patient touchpoint throughout the rounding process. The easy to use interface provides question headers (likely all that is needed for veteran users of the software), with tap-able tool tips for nurses or leaders less familiar with the script for each question.  Mobile tapping, swiping, and gesturing versus typing data provide increased eye contact and rapport between the healthcare provider and each patient.

Nurses love to use this software due to its ease of use.  We partnered with nurse executives about the design.  Happy nurses are likely to have more meaningful nurse patient interactions and deliver better patient care.  Both contribute to an improved patient perception of care, and ultimately, improvement in hospital HCAHPS scores. 

Finally, a rounding technology that eases the burden of patient rounding, while improving and sustaining HCAHPS scores!

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Increased HCAHPS Top Box Scores

Question:  How to Improve HCAHPS Scores? 

Answer:  CLARIFIRE HEALTH Rounding!