Without exception, healthcare organizations are contending with the question of "how to improve HCAHPS scores?" With close to half of the HCAHPS domains related to communication, using a mobile rounding software that promotes nurse patient communication will contribute to an improved patient perception of care — ultimately improving hospital HCAHPS scores.
CLARIFIRE HEALTH™ provides a combination of innovative rounding technology and intelligent workflow - facilitating visibility into each patient touchpoint throughout the rounding process. The easy to use interface provides question headers (likely all that is needed for veteran users of the software), with tap-able tool tips for nurses or leaders less familiar with the script for each question. Mobile tapping, swiping, and gesturing versus typing data provide increased eye contact and rapport between the healthcare provider and each patient.
Nurses love to use this software due to its ease of use. Happy nurses are likely to have more meaningful nurse patient interactions and deliver better patient care.
Finally, a rounding technology that eases the burden of patient rounding, while improving and sustaining HCAHPS scores!
