"How CLARIFIRE® Embraces the Changing Customer Experience"
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HOW you reach your customer is just as important as the interaction itself.
To create an experience resulting in customer retention and loyalty, businesses must keep up with advancing technology and adopt new methods to engage and satisfy the customer. What do today's customers expect?
Mobile Flexibility and Availability - On-demand access through any type of mobile device, with the convenience of easy access to information 24/7.
Interactive Communication - Ability to view and submit information, ask questions and receive responses in a timely manner.