We realize that operating under the impact of COVID-19 is far more than a half-year deviation from regular work practices; we’ve entered a new way of doing business. Likewise, loss mitigation strategies need to evolve rapidly beyond what was innovative in 2019 and embrace advancements for today’s default servicer:
- Forbearance automation that effectively migrates borrowers into workout plans in bulk.
- Self-service one-click loan modifications that leverage workflow advancements that are intuitive and flexible.
- Customer surveys that automate qualification and approve borrower specific relief options during the first contact.
- Solicitations to identify and calculate eligibility and compliance in straight-through processing.
These features are all part of the newest CLARIFIRE offerings and are described in this eBook.
