With today's technology options, customer expectations are high for both self service technology capabilities and ease of use. The ability to provide a positive customer experience is becoming more critical than ever to the success of businesses. Customer centric business processes must be interactive, real time, personalized, and on demand. Connected customers expect it. If they don't get it from your organization, chances are they may look to your competitors for future service.
CLARIFIRE COMMUNITY™ is our user-friendly, easily accessible, secure gateway to our CLARIFIRE® workflow automation platform. Together they provide one virtual place where all roles and parties involved in your processes, internal or external, can work together. Dynamically coordinated interactions between customers, supply chain, and your business workflow keep processes moving forward, creating a positive customer experience.